Transfer & Deferral Policies

Transfer & Deferral Policies

Participant self management tools to make changes or verify your registration:

Make changes to your race

Check to see if you’re in the race

REFUNDS

Due to extensive logistical planning and commitments made in the race production process, we have a no refund policy. We do understand though that unforeseen injuries and other responsibilities come up and therefore provide options to transfer categories, transfer participants, or defer to another Runtastic Event.

To transfer to another race/event, participant or defer to next year, click on the participant self management button, Click manage registration and then

  • Transfer Event
  • Transfer to another runner
  • Transfer to another race
  • Defer registration (next year’s Provo Haunted)

For a 2nd transfer, it has to be done manually, please email [email protected]. 2nd Deferrals can be done with the participant self management button.

If you purchased the unlimited package-those races are NOT transferrable. All deferrals, transfers to other runners or other races will not be honored.

TRANSFERS

CATEGORY TRANSFER

Transfer from one distance category to another.

Category Transfer Deadline: October 19, 2024

$10 fee plus price difference of race

*no refunds or credits for switching to a different event.

PARTICIPANT TRANSFER

Transfer your registration to another person. This is the allowed way to sell your bib number.

Participant Transfer Deadline: October 19, 2024

*plus price difference of race

Selling or giving away a bib-number without completing the Online Participant Transfer is not allowed and will result in disqualification of both the original bib owner and the runner using the bib number. Both runners could be prohibited from participation in a Runtastic Events race for a minimum of one year.

DEFERRALS/RACE TRANSFER

Defer to next year’s event or to another Runtastic Event.

October 19, 2024 at 11:59pm

Deferral Deadline: October 19, 2024

$10 plus the price difference of the event.

DISCOUNTS

Volunteer Discount

We have many opportunities to volunteer at not just this event, but every race we put on. With flexible volunteer hours, you’re bound to find something you like! Volunteer: Here

(All volunteer hours are usable for any future race)

Multi-Runner Discount

A multiple runner discount is added at the check out for 4 or more runners. Sign up 4+ people in one transaction and get $2.50 off per person (discount only applies if it is in the same transactions).

Multi-Event Discount

Sign up for 2+ races in one transaction and get a discount (discount only applies if it is in the same transactions)

To use a discount code you must sign up each race and person individually, otherwise the multiple races and multiple person discounts override any discount code.

 

We have a strict no refund policy so please check your discounts before you check out.

Contact us at [email protected]